Privacy Policy for Portable Gaming Solutions

 

  1. Information We Collect

We collect various types of information from you in order to provide and improve our products and services. This information may be collected directly from you or automatically through your interactions with our website and products.

  1. Information You Provide Directly

When you interact with us, we may collect personal information such as:

  • Contact Information: Name, email address, phone number, shipping/billing address.
  • Account Information: Username, password, and account preferences (if you create an account).
  • Payment Information: Credit card details, PayPal, or other payment method information.
  • Order Information: Purchase history, product details, order confirmation, and receipts.
  • Customer Support: Information you provide when contacting customer service, including inquiries and support requests.
  1. Automatically Collected Information

We may automatically collect certain information when you visit our website or use our products, including:

  • Device Information: Information about your device, such as IP address, browser type, operating system, and device identifiers.
  • Usage Data: Data about how you use our website, including pages viewed, links clicked, and other interactions with our content.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to track usage and improve user experience.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Transactions: To process your orders, payments, and deliver products.
  • To Improve Our Products and Services: To customize and improve your experience on our website, and enhance the quality of our products and services.
  • Customer Support: To respond to inquiries, provide customer support, and troubleshoot issues.
  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or updates about new products, offers, or events. You can opt out of marketing communications at any time.
  • To Prevent Fraud and Ensure Security: To monitor for potential fraud or security breaches and protect our business and customers.
  • Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.
  1. How We Share Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist with order processing, payment processing, shipping, customer support, and marketing. These providers are required to handle your data in accordance with this Privacy Policy.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal process, or respond to a government request.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such transfer.
  1. How We Protect Your Information

We use a variety of security measures to protect your personal information:

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data such as payment information during transmission.
  • Access Controls: We limit access to your personal information to employees or third-party vendors who need it to perform their job functions.
  • Data Retention: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., for legal or business purposes).
  • Opt-out of Marketing: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing communication we send you or by contacting us directly.
  • Data Portability: You may request that we provide your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: If we are processing your information based on your consent, you can withdraw that consent at any time.

To exercise any of your rights, please contact us using the contact information provided below.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website with the revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

  • Email: scott@portablegamingsolutions.com

By using our website or purchasing products from us, you acknowledge that you have read, understood, and agree to this Privacy Policy.